Managed IT Services South Africa

Here we talk about Managed IT Services, what are they, how do they work, and why are they important to you.

What are Managed IT Services? Suppose you run an IT Services company. Technical Managed Services is when you bring somebody in to take over the IT Services for the business. Then what generally occurs for company owners is that they begin their trade with a few people and they take care of the IT themselves, they might purchase a computer, they might have a mate who comes and does back-ups and scans for viruses. However as time moves on, that business usually grows and they get more and more people in the business. And the company owner then states, "Well, I want somebody to support me with my IT Services. I can unless employing somebody.." Like a full-time employee? A full-time person in the business. "Or I can outsource it to an IT Services Company." So that's generally what Technical Managed IT Services is.

Managed IT Services South Africa provide technical support for infrastructure including Network, core computing, and critical application architecture and implementation services, Cloud Services including Cloud infrastructure services covering infrastructure and software as a service solution, Disaster Recovery & Business Continuity including Backup, DR, Secure file sync and share solutions, etc.

It's bringing in an IT Services company to do things as simple as checking the back-ups, making sure the anti-virus software is updated, making sure that the computers are running as efficiently, as optimally as they can. So, when we talk about Managed Services, and you're talking about software stuff there, is there also - We've heard that there's also sort of a cycle with computers where after a couple of years you might wanna re-think about purchasing/changing/updating them. What's that process about? We generally say that if you order a new computer, it generally lasts about 4 or 5 years tops. The computer hardware is decreasing down as you put more and more software on. The additional point that you can do is just get away your data off, do a format, reinstall Windows, and then simply reset the computer back to a new state. And then you might get an extra 2 to 3 years. So, part of Managed Service Providers for business is taking care of that process of upgrading or optimizing the hardware that you've got. So it just made your data is better protected than it was with the older machines.

Technical Managed IT Services is one of these things where you have to be super careful that you draw a big black line around what's covered and what's not. We are trusted IT Service Providers in South Africa provide 24x7 support and our technicians are also available for project works.

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